It’s always great seeing the fabulous Jhunelle Jureidini (Ig: @simplylocal.life) and Suetanya McHorgh (Ig: @suetanyamchorgh) out!
We have an unspoken connection with great energy. A love for Brand Jamaica and of course Food!
Culinary and unique travel experiences that we wish for you to all enjoy in our Sweet Jamaica.
Follow @sugalifestyle @simplylocal.life @suetanyamchorgh on Instagram.
BIG UP Jacqui Sinclair (Ig:@juicycheffoodie) for Boisson Bar. #SugaEndorsed
Have a great weekend Suga Fam! Please Drink Responsibly
XoXo, Suga
By: Gabrielle Burgess (CEO, Suga Lifestyle)
If you liked this Blog, follow Suga Lifestyle Online, on Instagram (@sugalifestyle), Twitter & TikTok (@sugalifestyleja) or like the Suga Lifestyle Facebook page.
A few weeks ago, Boss Queen Karene went from the airport straight to work, connecting with new vendors, testing the quality and seeing new arrivals.
Are you ready to Shop Karfitwear (Ig: @karfitwear) ‘s Summer Edition?! I am!
Shop over 20 Selected Local Businesses at Suga Lifestyle’s Emancipation Pop-Up, which returns to at The Liguanea Club on SATURDAY, JULY 29 from 11AM – 5PM!
Summer Apparel & Accessories, Handcrafted Bags, Art, Crafts & Pots, Plants, Personal Care, Eyewear for Adults + Kids, Back to School Stationery, Jamaican Puzzles, Pastries & Desserts, Teas, Snacks & Cocktails + GIVEAWAYS will be there too !
Stay tuned to meet more Suga Artisans!
By: Gabrielle Burgess (CEO, Suga Lifestyle)
If you liked this Blog, follow Suga Lifestyle Online, on Instagram (@sugalifestyle), Twitter & TikTok (@sugalifestyleja) or like the Suga Lifestyle Facebook page.
Don’t give up Parents! Take these Jamaican-themed Jigsaw Puzzles wherever you are with the kids this summer. A fun activity that aids with learning and problem solving.
Fun for Grown ups too! Buy it, Solve it, Frame it!
Dancehall Artist, Shenseea with the ‘Reggae Shack’ from Puzzles by SG
Shop over 20 Selected Local Businesses at Suga Lifestyle’s Emancipation Pop-Up, which returns to at The Liguanea Club on SATURDAY, JULY 29 from 11AM – 5PM!
Summer Apparel & Accessories, Gym wear, Handcrafted Bags, Art, Crafts & Pots, Plants, Personal Care, Eyewear for Adults + Kids, Back to School Stationery, Pastries & Desserts, Teas, Snacks & Cocktails + GIVEAWAYS will be there too !
Stay tuned to meet more Suga Artisans!
By: Gabrielle Burgess (CEO, Suga Lifestyle)
If you liked this Blog, follow Suga Lifestyle Online, on Instagram (@sugalifestyle), Twitter & TikTok (@sugalifestyleja) or like the Suga Lifestyle Facebook page.
On set, Smile Jamaica on Television Jamaica Hosts, Neville Bell and Simone Clarke with Gabby Burgess of Suga Lifestyle yesterday, June 3, 2023.
For Full Smile Jamaica on TVJ Interview and Brawta from Suga, Watch “Suga speaking on Restaurant Service in Jamaica on Smile Jamaica TVJ!” on YouTube here:
Restaurateurs, Café Owners, Bar and Hotel Managers...
S U G A L TIPS from Suga Lifestyle, Past Jamaica Observer Table Talk Food Awards Judge Past People’s Choice Jamaica Gleaner Restaurant Week Ambassador
S mile and greet us with your NAME professionally, but courteously. Make us feel welcomed.
U usher us to our seats and take us through the Menu they are well versed on and ensure we get some water. Update us on specials. Make recommendations.
G Ive us some time, but not too much time to peruse the Menu.
A ttend to us throughout our stay. Update us on service time, ask for feedback. Show us you care. Tell us your name again and express that you hope to see us again. Gives us a feel of accountability and reason to return
L ook Professional. Look the part and play the part. If you have our reservation, or we come more than once, call us by our name.
STAFF RETENTION
1. Monetary Staff compensation
On the spot scenarios when hiring. Train staff and include scenarios. Ensure you are trained first.
COMMUNICATE with staff often, keeping all updated, equipping them with info and authority to say yes more to certain scenarios, show initiative, letting us know that you are willing to go the extra mile. Be present or available if they are not sure and need to check with you.
RESPECTFUL TREATMENT is important, especially to RUDE CUSTOMERS We are NOT always right. We believe we are though, so staff can still try to respect our position and do their best to cater to our wishes.
Exceed our expectations. We will remember it. Provide something extra for free that the customer wasn’t expecting.
Remember, we have a choice. It starts with YOU.
By: Gabrielle Burgess (CEO, Suga Lifestyle)
If you liked this Blog, follow Suga Lifestyle Online, on Instagram (@sugalifestyle), Twitter & TikTok (@sugalifestyleja) or like the Suga Lifestyle Facebook page.
Happy Sunday! It’s gonna be Suga on Your TV! Tomorrow on Smile Jamaica (Ig: @smilejamtvj) on Television Jamaica at 7:15AM!
Restaurant Service in Jamaica Where We Are Where We Want to Get To
I think most of us know where we are, but where would you want our Restaurant Service to get to Suga Fam?
TUNE IN!
By: Gabrielle Burgess (CEO, Suga Lifestyle)
If you liked this Blog, follow Suga Lifestyle Online, on Instagram (@sugalifestyle), Twitter & TikTok (@sugalifestyleja) or like the Suga Lifestyle Facebook page.
Gabby Burgess, CEO of Suga Lifestyle at Cannonball Cafe, New Kingston yesterday, Friday, June 30, 2023.
Cannonball Cafe (Ig: @cannonballcafe) is pulling out all the stops today for Kingston Kitchen (Ig: @kgnkitchen) in Hope Gardens from 4PM – 11PM to show you they CATER for Corporate functions and other Events!
DID YOU KNOW THEY CATER?!
That’s right! Not just Café food like sandwiches, but Mac and Cheese and a wide selection of items for your theme.
Watch “What’s Cookin’ at Cannonball Cafe for Kingston Kitchen” on YouTubehere:
Suga visited their big kitchen, up to date in all certifications at their New Kingston Branch yesterday.
They will be offering us a taste of some of their new menu items like their mini Coffee rubbed Steak and Onion Sandwich and mini Mac and Cheese, where you can add Bacon/Turkey Bacon!
They’ll have Chicken Bake Pockets, Callaloo & Cheese Bake Pockets + their Poppins Chocolate Coffee Boba & Mango Ginger Lemonade to cool you off and wash it all down.
Visit this #SugaEndorsed Cannonball Café Booth at Kingston Kitchen TODAY!
Enjoy!
By: Gabrielle Burgess (CEO, Suga Lifestyle)
If you liked this Blog, follow Suga Lifestyle Online, on Instagram (@sugalifestyle), Twitter & TikTok (@sugalifestyleja) or like the Suga Lifestyle Facebook page.
#SugaSnaps to The Jamaica Observer, their Deputy MD, Natalie Chin, Event Conceptualiser, Novia McDonald White and their team for yet another well executed Table Talk Food Awards.
Follow @sugalifestyle stories on Instagram for highlights!
Have a Great Weekend! Next Stop… Kingston Kitchen!
By: Gabrielle Burgess (CEO, Suga Lifestyle)
If you liked this Blog, follow Suga Lifestyle Online, on Instagram (@sugalifestyle), Twitter & TikTok (@sugalifestyleja) or like the Suga Lifestyle Facebook page.
Shop ~20 Selected Local Businesses at Sugalifestyle’s Emancipation Pop-Up, which returns to The Liguanea Club on SATURDAY, JULY 29 from 11AM – 5PM!
Summer Apparel and Accessories, Gym wear, Handcrafted Bags, Art, Crafts & Pots, Plants, Personal Care, Eyewear for Adults + Kids, Back to School Stationery, Pastries and Desserts, Jamaican Puzzles, Teas, Snacks and Cocktails + GIVEAWAYS !
Stay tuned to meet your Suga Artisans!
By: Gabrielle Burgess (CEO, Suga Lifestyle)
If you liked this Blog, follow Suga Lifestyle Online, on Instagram (@sugalifestyle), Twitter & TikTok (@sugalifestyleja) or like the Suga Lifestyle Facebook page.
Diane and Brandt Williams with Gabby and Randy Burgess at Sugar Mill Restaurant of Half Moon Resort, Rose Hall, Montego Bay, Jamaica in January 2023.
Steak, Veal, Lamb Chops, you name it, Sugar Mill Restaurant by Half Moon Resort (Ig: @halfmoonJamaica), Montego Bay has got the best, most succulent, prime cuts for you along with excellent service.
They check all the boxes.
Huge, more than satisfactory servings along with an epicurean experience, giving you value for money.
Suga revisited earlier this year and Sugar Mill Restaurant by Half Moon Resort remains #SugaEndorsed.
#Satisfaction
By: Gabrielle Burgess (CEO, Suga Lifestyle)
If you liked this Blog, follow Suga Lifestyle Online, on Instagram (@sugalifestyle), Twitter & TikTok (@sugalifestyleja) or like the Suga Lifestyle Facebook page.
A clip from The Jamaica Observer’s Article, Where are the hospitable staff? Bad customer service in restaurants By Codie-Ann Barrett, Senior business reporter Barrett @jamaicaobserver.com (June 25, 2023)
Click here to read Snr Business Reporter from The Jamaica Observer (Ig: @jamaicaobserver), Codie-Ann Barrett’s interview with Suga, your Restaurant Reviewer for the past decade, on Where are the hospitable staff? Bad Customer Service in Restaurants
How can it get better? What can Restaurateurs do? Can we as diners play a part?
Have a productive week and remember, let’s try to deliver great customer service with whatever we do. Follow @sugalifestyle on Instagram
Countdown to The Jamaica Observer Table Talk Food Awards this Thursday at Devon House!
By: Gabrielle Burgess (CEO, Suga Lifestyle)
If you liked this Blog, follow Suga Lifestyle Online, on Instagram (@sugalifestyle), Twitter & TikTok (@sugalifestyleja) or like the Suga Lifestyle Facebook page.
