Suga’s Ratings for Broken Plate
Date and time of visit:Â Saturday, June 2, 2018 at 8:15pm
No. of diners: 3
NB. Ratings fill 5 stars maximum
Parking: ★★★★★
Ambience: ★★★☆☆
Décor: ★★★★☆
Comfort: ★★★★☆
Service: ★★★☆☆
Speed: ★★★☆☆
Food quality: ★★☆☆☆
Serving amount: ★★★★☆
Plating: ★★★★☆
Value for $: ★★☆☆☆
SuGa Endorsement: ★★☆☆☆
Comments:Â
New restaurant with modern décor and comfortable indoor and outdoor seating by a faux garden. It was an expected full house on a Saturday night, 3 weeks after opening. I think the full house affected the attentiveness of the staff and the speed of the kitchen. The quality of the food was fair, borderline poor and at the end of the night I felt like I made a bad gamble in Vegas and lost. A Wine and Spirits list is currently available. A Bar with Blended drinks and Cocktails are in future plans. The Restaurant has potential and I will probably return, but I am in no rush to do so.
Suga’s Breakdown
Appetizers
We started off with the Spicy Rosemary Mussels and Duck Bruschetta. The Mussels were flavourful, succulent and indeed spicy. The Duck was tasty, but the bread was over toasted. It was deeply charred instead of golden brown. We could not bite into it. The use of tomatoes, which are traditionally added to Bruschettas was absent.
Entrées
The Oxtail Bolognese only had a trace of Oxtail and was predominantly minced Beef. When two of us ordered the Oxtail Bolognese, we were told it would have some minced Beef in it. We said no problem, but when it arrived, although it was savoury, it was predominantly minced Beef with a trace of Oxtail. I told our waiter, Chris that they need to rename the dish on the menu. Maybe they ran out of Oxtail too, but if so, we should have been advised.
Thankfully our friend who was just returning from Cabo and tasted authentic, richly flavoured Tacos enjoyed her Seafood Tacos even though she said the shrimp was a bit salty.
Dessert
The Maple Glazed Bacon Cookie Sandwich and Crispy Duffle Sandwich for dessert was tough as rocks. No wonder it was served with a kitchen knife. Note that we made that choice for dessert because the Fruit Parfait looked like a mixture of yogurt and canned fruit. But we still didn’t win. Tough cookies. Literally.
Service
I could see that with the full house, they tried and probably did their best, but the full house affected how attentive they were. Appetizers took too long to come out as well as our bottle of wine. The Wine we wanted was not chilled, so we told Chris that he could bring it out with the main. He seemed to have forgotten, so by the time we got his attention, we were almost through and just asked for a glass.
Suggestions from Suga
★ Hire additional staff for the Opening rush.
★Revise the Dessert menu.
★ Have the supervisor or manager take a walk around the restaurant now and then to get honest feedback from diners.
Good Luck to Broken Plate because I understand the concept and vision. We need more Restaurants that think outside the box, breaking away from the traditional menu in Kingston!
Broken Plate
Location: 14 Canberra Crescent off Munroe Road. Kgn. 6. Ja.
Ph: 876-667-6891
Email: [email protected]
Opening Hours: Mondays to Saturdays, 11am to 10pm
Facebook & Instagram: @brokenplateja
By: Gabrielle Burgess
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