Gabby Burgess a.k.a Suga given the thumbs up after introducing herself to Julian Marley Grammy Winning Producer, Alexx Antaeus doing Press during last night’s festivities.
There was a celebration last night at Ribbiz on Ardenne Road for Julian Marley winning Best Reggae Album for Colors of Royal, produced by Alexx Antaeus!
So happy to experience Greatness and meet such a humble Julian Marley. He gave a Captivating Live Performance.
Watch highlights of Julian Marley’s Live Performance from Suga Lifestyle last night at Ribbiz here:
Congratulations again to Julian, Alexx and their team.
Weekend Already Made. XoXo, Suga
By: Gabrielle Burgess (CEO, Suga Lifestyle)
If you liked this Blog, follow Suga Lifestyle Online, on Instagram (@sugalifestyle), Twitter & TikTok (@sugalifestyleja) or like the Suga Lifestyle Facebook page.
Victor and Ronella were so much fun! They definitely gave me the chance to address so many issues and give lots of tips. Let me full your belly for Lunch Time Today 🙂
NEW Reviews coming up from places with Good Customer Service! Hope they keep it up!
Thanks for Engaging Suga! ***Past Jamaica Observer Table Talk Food Awards Judge Past People’s Choice Jamaica Gleaner Restaurant Week Ambassador***
Check out the Blog on our website http://sugalifestyle.com with Past Restaurant Ratings and Reviews Plug in YOUR City in the Search bar and find somewhere to dine!
By: Gabrielle Burgess (CEO, Suga Lifestyle)
If you liked this Blog, follow Suga Lifestyle Online, on Instagram (@sugalifestyle), Twitter & TikTok (@sugalifestyleja) or like the Suga Lifestyle Facebook page.
If you liked this Blog, follow Suga Lifestyle Online, on Instagram (@sugalifestyle), Twitter & TikTok (@sugalifestyleja) or like the Suga Lifestyle Facebook page.
On set, Smile Jamaica on Television Jamaica Hosts, Neville Bell and Simone Clarke with Gabby Burgess of Suga Lifestyle yesterday, June 3, 2023.
For Full Smile Jamaica on TVJ Interview and Brawta from Suga, Watch “Suga speaking on Restaurant Service in Jamaica on Smile Jamaica TVJ!” on YouTube here:
Restaurateurs, Café Owners, Bar and Hotel Managers...
S U G A L TIPS from Suga Lifestyle, Past Jamaica Observer Table Talk Food Awards Judge Past People’s Choice Jamaica Gleaner Restaurant Week Ambassador
S mile and greet us with your NAME professionally, but courteously. Make us feel welcomed.
U usher us to our seats and take us through the Menu they are well versed on and ensure we get some water. Update us on specials. Make recommendations.
G Ive us some time, but not too much time to peruse the Menu.
A ttend to us throughout our stay. Update us on service time, ask for feedback. Show us you care. Tell us your name again and express that you hope to see us again. Gives us a feel of accountability and reason to return
L ook Professional. Look the part and play the part. If you have our reservation, or we come more than once, call us by our name.
STAFF RETENTION
1. Monetary Staff compensation
On the spot scenarios when hiring. Train staff and include scenarios. Ensure you are trained first.
COMMUNICATE with staff often, keeping all updated, equipping them with info and authority to say yes more to certain scenarios, show initiative, letting us know that you are willing to go the extra mile. Be present or available if they are not sure and need to check with you.
RESPECTFUL TREATMENT is important, especially to RUDE CUSTOMERS We are NOT always right. We believe we are though, so staff can still try to respect our position and do their best to cater to our wishes.
Exceed our expectations. We will remember it. Provide something extra for free that the customer wasn’t expecting.
Remember, we have a choice. It starts with YOU.
By: Gabrielle Burgess (CEO, Suga Lifestyle)
If you liked this Blog, follow Suga Lifestyle Online, on Instagram (@sugalifestyle), Twitter & TikTok (@sugalifestyleja) or like the Suga Lifestyle Facebook page.
Happy Sunday! It’s gonna be Suga on Your TV! Tomorrow on Smile Jamaica (Ig: @smilejamtvj) on Television Jamaica at 7:15AM!
Restaurant Service in Jamaica Where We Are Where We Want to Get To
I think most of us know where we are, but where would you want our Restaurant Service to get to Suga Fam?
TUNE IN!
By: Gabrielle Burgess (CEO, Suga Lifestyle)
If you liked this Blog, follow Suga Lifestyle Online, on Instagram (@sugalifestyle), Twitter & TikTok (@sugalifestyleja) or like the Suga Lifestyle Facebook page.
A clip from The Jamaica Observer’s Article, Where are the hospitable staff? Bad customer service in restaurants By Codie-Ann Barrett, Senior business reporter Barrett @jamaicaobserver.com (June 25, 2023)
Click here to read Snr Business Reporter from The Jamaica Observer (Ig: @jamaicaobserver), Codie-Ann Barrett’s interview with Suga, your Restaurant Reviewer for the past decade, on Where are the hospitable staff? Bad Customer Service in Restaurants
How can it get better? What can Restaurateurs do? Can we as diners play a part?
Have a productive week and remember, let’s try to deliver great customer service with whatever we do. Follow @sugalifestyle on Instagram
Countdown to The Jamaica Observer Table Talk Food Awards this Thursday at Devon House!
By: Gabrielle Burgess (CEO, Suga Lifestyle)
If you liked this Blog, follow Suga Lifestyle Online, on Instagram (@sugalifestyle), Twitter & TikTok (@sugalifestyleja) or like the Suga Lifestyle Facebook page.
Davina Bennett (Ig: @davinabennett), 2017 Miss Universe Jamaica on a BILLBOARD IN Soho, New York City!
Happy Hump Day! If you need motivation, this is it.
Davina Bennett (Ig: @davinabennett), 2017 Miss Universe Jamaica is absolutely elated to finally see her dreams of being a model come true after 7 years of Perseverance.
Davina is on a BILLBOARD IN NEW YORK CITY!
My fellow Jamaicans, please pass by and take pics or videos and tag her when you pass by.
She is on Lafayette St. and Houston St., Soho New York!
Even if told No several times before success, you were always a Model to us. CONGRATULATIONS!
XoXo, Suga
By: Gabrielle Burgess (Founder/Owner, Suga Lifestyle)
If you liked this Blog, follow Suga Lifestyle Online, on Instagram (@sugalifestyle), Twitter & TikTok (@sugalifestyleja) or like the Suga Lifestyle Facebook page.
Be inspired, take a leaf out of her book, keep up this Elaineted Spirit and have a productive week!
Yesterday, the 2nd fastest woman in history, Elaine Thompson Herah posted: “Your vision will become clear only when you can look into your own heart. Who looks outside, dreams; who looks inside, awakes” Carl Jung.
XoXo, Suga💖
By: Gabrielle Burgess (Founder/Owner, Suga Lifestyle)
If you liked this Blog, follow Suga Lifestyle Online, on Instagram (@sugalifestyle), Twitter (@sugalifestyleja) or like the Suga Lifestyle Facebook page.
Thanks so much for tuning in to see Suga Lifestyle take it to di Worl’ with The Vitamin M Suite on the Promote Her Network !
If you missed it, here is the LINK to SEE THE SHOW:
Suga on THE VITAMIN M SUITE with host, Kerry Croft! She’s Jamaican and she’s my cousin! So proud.
Tune in EVERY MONDAY at 8:30pm EST (7:30pm Ja Time) to get a dose of Vitamin M, that Melanin, to see Black Excellence and Black Entrepreneurship shine ! 💖🖤🥂
Kerry Croft, who premiered her show, the Vitamin M Suite on the Promote Her Network (Roku, Apple Tv and Amazon Firestick) last night.
Also, check out the customised GW Art piece that had host, Kerry surprised on the show!
GW Art’s Framed Acrylic on (8×10)” Canvas Customized Painting for Vitamin M (Framing by Frame Art Jamaica)
By: Gabrielle Burgess (Founder/Owner, Suga Lifestyle)
If you liked this Blog, follow Suga Lifestyle Online, on Instagram (@sugalifestyle), Twitter (@sugalifestyleja) or like the Suga Lifestyle Facebook page.
Watch “THE VITAMIN M SUITE PREMIERES TONIGHT!” on YouTube here:
TONIGHT, MONDAY, JUNE 22 at 8:30pm EST is the Premiere of The Vitamin M Suite hosted by Kerry Croft!!!!
JUNE is Suga’s Month!
If you haven’t done so yet, DOWNLOAD the PROMOTE HER TV CHANNEL on your streaming services: Roku, Amazon Firestick, Apple TV and non subscribed apps: Google Play, Android TV, Webtv, Apple IOS & YouTube.
There will also be an AFTERSHOW at 10pm EST on Kerry’s Facebook Page, Vitamin M as she chops it up with her GUESTS from the 1st episode, GABRIELLE BURGESS (that’s me!) from Suga Lifestyle (Ig: @sugalifestyle) and QUEEN CANDACE from The Queen Blueprint (Ig: @thequeenblueprint) and her homie, TONE REDD (Ig: @tone_redd) who wrote her fire intro!
THE VITAMIN M SUITE – The chill spot where Black Excellence thrives!
Let’s Go!!!!
M is for Melanin. Black Excellence . Black Entrepreneurship . Support Black Businesses . Proud Jamaican
You will see some of the Paintings from GW Art’s NEW Collection!
GW Art’s ‘Petals’- Acrylic on (60×60)” Canvas
Also, a customized piece for Vitamin M! Can’t wait!
By: Gabrielle Burgess (Founder/Owner, Suga Lifestyle)
If you liked this Blog, follow Suga Lifestyle Online, on Instagram (@sugalifestyle), Twitter (@sugalifestyleja) or like the Suga Lifestyle Facebook page.
