It is an Honour to be Nominated for Entrepreneur of the Year and Best in Chamber (Micro)!

Two weeks ago Suga Lifestyle was pleasantly surprised at the Launch of Jamaica Chamber of Commerce’s 39th Annual Awards Banquet, to not only be Nominated for one Award, but two!

* Best in Chamber (Micro Businesses)

* Entrepreneur of the Year

Share the moment with us here:

https://www.instagram.com/reel/C7wPCBbudma/?igsh=ZjU2czRjNW91M3Yz

Thanks so much to everyone who continue to support and encourage Suga Lifestyle and our events elevating Brand Jamaica.

Please continue to cheer us on and support us as we strive for Excellence, Bringing the Best of Local to you always.

XoXo, Suga

By: Gabrielle Burgess (CEO, Suga Lifestyle)

If you liked this Blog, follow Suga Lifestyle Online, on Instagram (@sugalifestyle), Twitter and TikTok (@sugalifestyleja) or like the Suga Lifestyle Facebook page.

#tbt to Lucca Italian Restaurant in Montego Bay! Authentic Italian #SugaEndorsed

After a great day of Labour Day Shopping in Montego Bay last Saturday with Suga Lifestyle, it was all about Lucca Italian Restaurant (Ig: @luccaitalianrestaurant) for the win!

So happy we finally got to visit.

Lucca Italian Restaurant is in The Annex Plaza Fairview, MoBay which is fairly modern, but inside the Restaurant gives you Old Tavern.

Our Server, Lawry was a breath of fresh air after a long day. She knew the menu and her wine cellar inside out, mixed great Cocktails and managed to be professional, but gave us a few laughs at the same time.

Their Focaccia starter with sautéed Mushroom (US$10.50) was one of the best Focaccia I’ve ever had. Focaccia doesn’t need to be drowned in Rosemary folks.

Hubby had the Rosse Pasta (US$12.60), which was an interesting, but tasty mix of a tomato sauce and a cream sauce with Shrimp and I thoroughly enjoyed the Chef’s Special Risotto with shrimp (US$20.60).

Authentic Italian with excellent service and affordable prices. We would definitely revisit Lucca Italian Restaurant. #SugaEndorsed

By: Gabrielle Burgess (CEO, Suga Lifestyle)

If you liked this Blog, follow Suga Lifestyle Online, on Instagram (@sugalifestyle), Twitter and TikTok (@sugalifestyleja) or like the Suga Lifestyle Facebook page.

Rainforest Caribbean Brought the Sea to ROK Hotel Kingston last Friday!

Gabby Burgess a.k.a Suga with Award-Winning Chef Volae Williams at ROK Hotel Kingston’s Seafood Buffet with Rainforest Caribbean last Friday.
[Dress: EtAl]

TGIF was an understatement. Thank you Rainforest Caribbean and the Award-Winning Chef Volae Williams and his team at ROK Hotel Kingston by the ROKStone Grill for a spectacular Seafood Buffet Experience spanning about 7 stations.

Suga Highlights? Check them out here!

https://www.instagram.com/reel/C5TVWcTO-HO/?igsh=YmxjMTN6cmloMHls

Jerked Octopus with scotch bonnet citrus herbed butter


– My targeted, ‘meaty’ Jerked Octopus with adequate heat from scotch bonnet citrus herbed butter
– Hubby’s fave, Ceviche by the Raw Bar was on point
– Enjoyable selection of traditional and Jamaican rolls by the Sushi and Nigiri station
– The Mixed Seafood Pasta! I’m gonna tell you about it!
– The Strawberry Macaroons and rich Chocolate Log Cake were perfection. Definitely worth the calories.

Chef Volae told Suga they made a special effort to bring out the taste of the flavour of Rainforest Caribbean’s Seafood and of course you can’t do that by piling on a sauce. So hubby and I definitely appreciated their mixed seafood tossed in fettuccine with sundried tomatoes in a very light Mondavi Wine, butter and garlic sauce. Surely the Fit Happens with Gabby way. Nailed it!

All you can eat for J$10,000 with a live band and wait staff that we gave an A for effort. This experience was definitely value for money, especially as we continuously strive to revive Downtown, Kingston.

Same time, same place each month Chef Volae, ROK Hotel Kingston and Rainforest Caribbean? We’ll see!

XoXo,
Suga

By: Gabrielle Burgess (CEO, Suga Lifestyle)

If you liked this Blog, follow Suga Lifestyle Online, on Instagram (@sugalifestyle), Twitter & TikTok (@sugalifestyleja) or like the Suga Lifestyle Facebook page.

Did You Miss Suga on ‘FRIDAY ENGAGE’ on LOVE101FM Giving Customer Service Tips?

Here is the LINK for FULL LOVE101FM JAMAICA INTERVIEW that was streamed to LOVE101FM’s YouTube Channel:

Watch “FRIDAY ENGAGE” on YouTube here:

https://www.youtube.com/live/4Kdqzd6jknw?feature=share

Victor and Ronella were so much fun! They definitely gave me the chance to address so many issues and give lots of tips. Let me full your belly for Lunch Time Today 🙂

NEW Reviews coming up from places with Good Customer Service! Hope they keep it up!

Thanks for Engaging Suga!
***Past Jamaica Observer Table Talk Food Awards Judge
Past People’s Choice Jamaica Gleaner Restaurant Week Ambassador***

Check out the Blog on our website http://sugalifestyle.com with Past Restaurant Ratings and Reviews
Plug in YOUR City in the Search bar and find somewhere to dine!

By: Gabrielle Burgess (CEO, Suga Lifestyle)

If you liked this Blog, follow Suga Lifestyle Online, on Instagram (@sugalifestyle), Twitter & TikTok (@sugalifestyleja) or like the Suga Lifestyle Facebook page.

Tune In to Hear Suga During Rush Hour on Love 101FM!

The discussion continues with Suga on giving tips to improve customer service in various establishments.

The interview will be aired live within an hour TODAY on LOVE101FM or you can stream it on LOVE101FM’s YouTube page using this link:

https://youtube.com/@LOVE101FMJAMAICA

Enjoy and have a great weekend!

By: Gabrielle Burgess (CEO, Suga Lifestyle)

If you liked this Blog, follow Suga Lifestyle Online, on Instagram (@sugalifestyle), Twitter & TikTok (@sugalifestyleja) or like the Suga Lifestyle Facebook page.

TGIF! Where There is Lots of Good Food and a Bar, You’ll Find Us!

It’s always great seeing the fabulous Jhunelle Jureidini (Ig: @simplylocal.life) and Suetanya McHorgh (Ig: @suetanyamchorgh) out!

We have an unspoken connection with great energy. A love for Brand Jamaica and of course Food!

Culinary and unique travel experiences that we wish for you to all enjoy in our Sweet Jamaica.

Follow @sugalifestyle @simplylocal.life @suetanyamchorgh on Instagram.

BIG UP Jacqui Sinclair (Ig:@juicycheffoodie) for Boisson Bar. #SugaEndorsed

Have a great weekend Suga Fam!
Please Drink Responsibly

XoXo,
Suga

By: Gabrielle Burgess (CEO, Suga Lifestyle)

If you liked this Blog, follow Suga Lifestyle Online, on Instagram (@sugalifestyle), Twitter & TikTok (@sugalifestyleja) or like the Suga Lifestyle Facebook page.

Did You Miss Suga on Smile Jamaica TVJ on Where We Want Restaurant Service to Get To?!

On set, Smile Jamaica on Television Jamaica Hosts, Neville Bell and Simone Clarke with Gabby Burgess of Suga Lifestyle yesterday, June 3, 2023.

For Full Smile Jamaica on TVJ Interview and Brawta from Suga, Watch “Suga speaking on Restaurant Service in Jamaica on Smile Jamaica TVJ!” on YouTube here:

https://youtu.be/UHCVSjB1x_k


Restaurateurs, Café Owners, Bar and Hotel Managers...

S U G A  L  TIPS from Suga Lifestyle,
Past Jamaica Observer Table Talk Food Awards Judge
Past People’s Choice Jamaica Gleaner Restaurant Week Ambassador

S mile and greet us with your NAME professionally, but courteously.
Make us feel welcomed.

U usher us to our seats and take us through the Menu they are well versed on and ensure we get some water. Update us on specials. Make recommendations.

G Ive us some time, but not too much time to peruse the Menu.

A ttend to us throughout our stay. Update us on service time, ask for feedback.
Show us you care.
Tell us your name again and express that you hope to see us again.
Gives us a feel of accountability and reason to return

L ook Professional. Look the part and play the part. If you have our reservation, or we come more than once, call us by our name.

STAFF RETENTION

1. Monetary Staff compensation

  1. On the spot scenarios when hiring.
    Train staff and include scenarios. Ensure you are trained first.

COMMUNICATE with staff often, keeping all updated, equipping them with info and authority to say yes more to certain scenarios, show initiative, letting us know that you are willing to go the extra mile. Be present or available if they are not sure and need to check with you.

RESPECTFUL TREATMENT is important, especially to RUDE CUSTOMERS
We are NOT always right. We believe we are though, so staff can still try to respect our position and do their best to cater to our wishes.

Exceed our expectations. We will remember it.
Provide something extra for free that the customer wasn’t expecting.

Remember, we have a choice.
It starts with YOU.

By: Gabrielle Burgess (CEO, Suga Lifestyle)

If you liked this Blog, follow Suga Lifestyle Online, on Instagram (@sugalifestyle), Twitter & TikTok (@sugalifestyleja) or like the Suga Lifestyle Facebook page.

Suga on Smile Jamaica TVJ Tomorrow!

Happy Sunday! It’s gonna be Suga on Your TV! Tomorrow on Smile Jamaica (Ig: @smilejamtvj) on Television Jamaica at 7:15AM!

Restaurant Service in Jamaica
Where We Are
Where We Want to Get To

I think most of us know where we are, but where would you want our Restaurant Service to get to Suga Fam?

TUNE IN!

By: Gabrielle Burgess (CEO, Suga Lifestyle)

If you liked this Blog, follow Suga Lifestyle Online, on Instagram (@sugalifestyle), Twitter & TikTok (@sugalifestyleja) or like the Suga Lifestyle Facebook page.

What’s Cookin’ at Cannonball Cafe for Kingston Kitchen TODAY!

Gabby Burgess, CEO of Suga Lifestyle at Cannonball Cafe, New Kingston yesterday, Friday, June 30, 2023.

Cannonball Cafe (Ig: @cannonballcafe) is pulling out all the stops today for Kingston Kitchen (Ig: @kgnkitchen) in Hope Gardens from 4PM – 11PM to show you they CATER for Corporate functions and other Events!

DID YOU KNOW THEY CATER?!

That’s right! Not just Café food like sandwiches, but Mac and Cheese and a wide selection of items for your theme.

Watch “What’s Cookin’ at Cannonball Cafe for Kingston Kitchen” on YouTube here:

https://youtu.be/NTKImdA7UFM

Suga visited their big kitchen, up to date in all certifications at their New Kingston Branch yesterday.

They will be offering us a taste of some of their new menu items like their mini Coffee rubbed Steak and Onion Sandwich and mini Mac and Cheese, where you can add Bacon/Turkey Bacon!

They’ll have Chicken Bake Pockets, Callaloo & Cheese Bake Pockets + their Poppins Chocolate Coffee Boba & Mango Ginger Lemonade to cool you off and wash it all down.

Visit this #SugaEndorsed Cannonball Café Booth at Kingston Kitchen TODAY!

Enjoy!

By: Gabrielle Burgess (CEO, Suga Lifestyle)

If you liked this Blog, follow Suga Lifestyle Online, on Instagram (@sugalifestyle), Twitter & TikTok (@sugalifestyleja) or like the Suga Lifestyle Facebook page.

TGIF! Life is a Fashion Show and Food Awards had my Runway

I Tasted, I Drank, I Applauded it!

#SugaSnaps to The Jamaica Observer, their Deputy MD, Natalie Chin, Event Conceptualiser, Novia McDonald White and their team for yet another well executed Table Talk Food Awards.

Follow @sugalifestyle stories on Instagram for highlights!

Have a Great Weekend! Next Stop… Kingston Kitchen!

By: Gabrielle Burgess (CEO, Suga Lifestyle)

If you liked this Blog, follow Suga Lifestyle Online, on Instagram (@sugalifestyle), Twitter & TikTok (@sugalifestyleja) or like the Suga Lifestyle Facebook page.