Beware of Gustazo Lunch time Specials offered by Toss & Roll and ChezMax Catering

It has been a while, but I am still upset about the poor service from ChezMax Catering and Toss & Roll Salad Bar over a Gustazo they offered towards the end of last year.

ChezMax Catering

ChezMax offered $1299JMD for 2 Wraps (Wheat, Spinach, Tomato, Basil etc.) OR Caesar salads with your choice of meat + 2 Strawberry, Mocha or Chocolate Peanut Butter Smoothies, Coconut Water or Sorrel with Ginger + 1 Banana Bread that expired December 2, 2016.

My experiences with both establishments were similar, besides the fact that communication with ChezMax was over the phone and that with Toss & Roll was face to face.

My coworker and I love to have something different on Fridays, so I called ChezMax two Fridays before the expiration date and was told they had no ingredients for the Smoothies. I was really looking forward to the Smoothies so I was assured that they should have some the following week. When I called back the following Friday I was told that they still could not offer any of the Smoothies because everything had finished with the large amount of Gustazos being used and it’s almost the final week.

I explained that whether or not it is the final week or day, they should be prepared for the demand, as persons have already spent their money expecting to get a choice from ALL of what was offered.

I already had plans for lunch the following Friday and with the staff’s nonchalant response on the phone and her still being adamant that it was because of the Gustazos, I was not going to wait another week where even less may have been available. I also told her not to argue with the Customer because the Customer is always right, especially since they are in the Customer Service business. I like value for my money so what they did could have been interpreted as false advertising, because as far as I know, persons buy Gustazos based on the guaranteed value of what they are getting at discounted rates.

They delivered the lunch on time for a $200JMD additional charge. I had the Spinach Wrap with Jerked Chicken, Coconut Water and Banana Bread. The Banana Bread was tasty but the Wrap had enough vegetables to feed a rabbit and the Chicken didn’t have a memorable taste so I wasn’t impressed and will never order from them again.

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Spinach Wrap with Jerked Chicken from ChezMax Catering

Toss & Roll Salad Bar

Toss & Roll offered $1399JMD for 2 Main Dishes with a choice of 12″ Wheat or Spinach Wrap with your choice of Meat (Grilled or Jerked Chicken); Sweet and Sour Grilled Chicken; Sweet Chili Chicken served with vegetables or pumpkin rice and toss salad + 2 Natural Juices or Cranwatas + 1 Granola Bar that expired on December 21, 2016.

Over the holidays I was busier than expected, but on one particular day I needed a Wrap that was convenient to eat while I had to drive and run errands. I remembered my Toss & Roll Gustazo expired that day so I went there about 3pm. No Wraps, Cranwatas or Granola Bars were available, all of which I wanted. I was not amused and more upset since this was the 2nd issue within 1 month involving not getting my value for money with a Gustazo and food. Not to mention, I was also very hungry. Take note that some persons may even forget they bought a Gustazo for food because they try to save it for the right moment so it almost feels like a free meal of your choice. When that illusion of a free meal is not granted after being so excited that the day has come to get it, no matter how cheap it is, if it isn’t available, people can become not only upset but disappointed. Gustazos are used to help market what places have to offer so they leave a bad impression when they have poor service and do not deliver what persons bought.

At Toss & Roll I was told I could only get the Chicken dishes and Natural juices. Perhaps they thought since food was still available then that was a sufficient substitute. It was not because that was not what I had in mind, even when I bought the Gustazo.

The cashier had quite a sour face and attitude. She did not check into a resolution since they owe me a granola bar and I could hear her complaining to the Chef. At least the Sweet Chili Chicken was spicy and flavourful and the Juneplum Juice was refreshing and not too sweet, but half of the rice and veggies were left on my car seat and floor mat dodging a pothole. So as simple as it may have seemed, the substitute dish was an inconvenience.

Both experiences were reported to Gustazos but no follow up with me was made. I am hoping that establishments in the future only offer what they can handle and Gustazos finds a way to ensure that is so.

● ChezMax Catering

Location: 2 College Green Avenue

Ph.: 876-585-5996; 876-977-3090

● Toss & Roll Salad Bar

Location: 75 Hope Road. Kingston 6.

Ph.: 876-879-3310; 876-539-6886

By: Gabrielle Burgess

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Brady and the Patriots Win Super Bowl with Epic Comeback!

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Patriots QB Tom Brady celebrates with the Super Bowl LI trophy [Photo: AMP – Koin 6]
What a game!

Punt after Punt for both the Falcons and the Patriots left the 1st Quarter scoreless.

The Falcons then went on a 21-0 run and dug a 25-point hole for the Patriots to be ahead 28-3 in the 3rd. The Patriots answered with a Touchdown but missed the Field Goal (FG) kick to reach 9-28.

The Patriots went on a roll in the 4th and although they were unable to make it to the endzone, they got the score to 12-28, never quit and went after each play.

I think the turning point of the game was a rookie mistake by Falcons’ QB Matt Ryan and their coach not to run the ball when they were in FG range that led to a fumble and him getting sacked. They missed the chance of a 3-point cushion that would have sealed the deal for them. The Patriots already have the record for the biggest comeback in Super Bowl history versus the Seahawks, where Falcon’s Head Coach, Dan Quinn was on Seahaeks’ coaching staff and the Seahawks lost after they did not run the ball. Quinn clearly did not learn his lesson. So now the Patriots had a chance to tie the game with a Touchdown and run for 2 which they achieved.

Another highlight and defining moment was the Patriots’ Julian Edelman’s catch off a defender’s shoe. He had been double teamed by defenders all night and was surrounded by 3 defenders for that play and was finally able to make a spectacular catch. That definitely pumped up their esteem and deflated that of the Falcons.

Then of course, Tom Brady went on a roll. After underthrowing then overthrowing the ball all night, he finally got his mojo back after erasing a 25-point deficit. Which star QB wouldn’t?!  The game was now tied at 28-28 with 57s left in the final quarter after a 19-0 run.

Falcons failed to reach FG range and for the first time in Super Bowl history, the game would go into Overtime (OT).

Patriots had the option to choose first and won the coin toss. The current OT rules give both teams the opportunity to possess the ball at least once in OT unless the team that receives the OT kickoff scores a touchdown on its first possession.

So, if the team that received the OT kickoff, which would be the Patriots scored on its first possession, they would the winner.

Brady’s pass to James White created a 2 yard TD run in OT and just like that the Patriots won 34-28, the largest comeback in Super Bowl history.

James White scored 3 TDs and a 2-pointer. Tom Brady scored a record 466 yards, 2 TDs and got his 5th ring and Bill Belichick is now the 1st Coach with 5 Super Bowl Crowns.

Well done Patriots. Well done. A win well deserved. Congrats to Tom Brady, Belichick and the Patriots!

By: Gabrielle Burgess

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The Redemption LIVE Concert will be LIVE today on DigiPlay!

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Photo: Digicel Play

As the Legendary Bob Marley’s Birthday gets closer, Catch the Redemption LIVE Concert on CATCH today in Celebration of Bob on DigiPlay from 4pm to 11pm if you are not a Super Bowl fan or you would like to multitask.

See Capleton and more. One Love!

By: Gabrielle Burgess

If you liked this article, follow Suga Lifestyle or like the Suga Lifestyle Facebook page.

Super Bowl Kick off is today at 6:30pm!

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Get your Big Screen, Kegs and BBQ Grills ready because Super Bowl LI kicks off at 6:30pm TODAY!

Will QB Tom Brady of the New England Patriots get his 5th ring or will QB Matthew Ryan of the Atlanta Falcons get his 1st?

Tune in to Fox at 6:30pm and don’t miss the Halftime Show with Lady Gaga.

Drink Responsibly 🙂

By: Gabrielle Burgess

If you liked this promo, follow Suga Lifestyle or like the Suga Lifestyle Facebook page.

#tbt to my Lunch from C&C South Beach!

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My Stew Peas lunch for only $650JMD from C&C South Beach last Friday was divine! Get yours tomorrow. If you are not having it there you can call early and order for pick up. Mine was ready and waiting for me when I got there. Good service.

Kudos to South Beach. See you soon!

C&C South Beach Restaurant, Bar & Event Venue

Location: 2 Brompton Road. Kingston 5

Ph: 876-919-3700

By: Gabrielle Burgess

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